Watch: Delivering innovation at Volkswagen and Toyota’s service parts logistics

NEW Aftersales and Service Parts Innovation.001

As service parts demand in the US recovers, OEMs like Volkswagen Group and Toyota are carefully monitoring shortages in parts supply and inventory, while accelerating new delivery channels, including ecommerce sales and direct customer deliveries. VW’s Anu Goel and Toyota’s Mike Schober share their views during Automotive Logistics and Supply ...

Sign-in or register to watch this video.

As service parts demand in the US recovers, OEMs like Volkswagen Group and Toyota are carefully monitoring shortages in parts supply and inventory, while accelerating new delivery channels, including ecommerce sales and direct customer deliveries. VW’s Anu Goel and Toyota’s Mike Schober share their views during Automotive Logistics and Supply Chain Live.

 

Featuring:

Mike Schober, vice-president parts supply operations, Toyota Motor North America

 

Anu Goel, executive vice-president group after sales and service, Volkswagen Group of America

 

Moderated by Christopher Ludwig, editor-in-chief, Automotive Logistics and Ultima Media

This interview took place on September 17th during the Automotive Logistics and Supply Chain Live virtual conference. Click here to view all videos from the conference on demand.


register free     orlogin    to watch this recording today

AL Comp Tablet and print phone image 400px

Your free registration includes:

  • All recorded sessions from our virtual, hybrid and in-person events on-demand
  • Membership of the Automotive Logistics online community
  • Access to the latest industry developments, trends, analysis and intelligence
  • Access to the Automotive Logistics digital edition back catalogue
  • The Automotive Logistics weekly e-newsletter delivered straight to your inbox
  • All Automotive Logistics Livestream Hour recordings on-demand
  • Webinar recordings from our industry partners on-demand
  • Access to all of our exclusive free to download business intelligence reports
  • All Automotive Logistics podcasts on-demand
  • Access to exclusive whitepapers and reports from our industry partners

Register free or login to watch this recording today.