Learn how carmakers are reacting to new customer patterns in the wake of the pandemic, while adapting to long-term changes in part numbers, electrification and digital sales across North America.

Service parts logistics in North America with Toyota, Volkswagen Group


Mike Schober, vice-president parts supply operations, Toyota Motor North America

Anu Goel, executive vice-president group after sales and service, Volkswagen Group of America

Moderated by Christopher Ludwig, editor-in-chief, Automotive Logistics and Ultima Media

This interview took place on September 17th during the Automotive Logistics and Supply Chain Live virtual conference.