Watch: How Daimler digitalised its damage claims process for vehicle logistics

NEW Finished Vehicle Logistics- Accelerating Digitalisation - Daimler AG Case Study.001

In a case study presentation at Automotive Logistics and Supply Chain Live, Dr Monica Schmickler explains Mercedes-Benz’s new global quality management system, Q.DOME, and how the carmaker is gaining more visibility and data over vehicle transport damage in its global distribution network.

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Watch this case study on Daimler’s digital quality management system, and how the carmaker is able to use big data to improve its vehicle handling and damage rates.

Dr Monica Schmickler, head of strategy, purchasing and quality for Worldwide Transport Logistics at Daimler, shares insights with Christopher Ludwig, editor-in-chief at Automotive Logistics and Ultima Media.

This presentation was first broadcast on September 17th during the Automotive Logistics and Supply Chain Live virtual conference. Click here to view all videos from the conference on demand.

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