Watch: Delivering innovation at Volkswagen and Toyota’s service parts logistics

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As service parts demand in the US recovers, OEMs like Volkswagen Group and Toyota are carefully monitoring shortages in parts supply and inventory, while accelerating new delivery channels, including ecommerce sales and direct customer deliveries. VW’s Anu Goel and Toyota’s Mike Schober share their views during Automotive Logistics and Supply ...

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As service parts demand in the US recovers, OEMs like Volkswagen Group and Toyota are carefully monitoring shortages in parts supply and inventory, while accelerating new delivery channels, including ecommerce sales and direct customer deliveries. VW’s Anu Goel and Toyota’s Mike Schober share their views during Automotive Logistics and Supply Chain Live.

 

Featuring:

Mike Schober, vice-president parts supply operations, Toyota Motor North America

 

Anu Goel, executive vice-president group after sales and service, Volkswagen Group of America

 

Moderated by Christopher Ludwig, editor-in-chief, Automotive Logistics and Ultima Media

This interview took place on September 17th during the Automotive Logistics and Supply Chain Live virtual conference. Click here to view all videos from the conference on demand.

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