The aftersales and service parts sector is transforming to keep pace with the changes in customer expectations, while also managing through significant supply chain capacity issues. The sector needs to be more agile than ever, shifting from reactive to proactive and even predictive. Understand how industry leaders are innovating processes and utilising technology and get the inside track on how to prepare for further change and the impacts of the growing electric and hybrid vehicle market.


Sharon Choi, Senior Manager, Parts Distribution at Glovis America
Jethro J. Felton III, VP, Sales and Business Development at Cognosos
David Paquin, Director – Industrial Segments at Locus Robotics
Ian Slaven, Director, Global Accounts at DSV

Moderated by Christopher Ludwig, Editor-in-Chief at Automotive Logistics and Ultima Media

This session was held as an online Think Tank on February 2nd during the Automotive Logistics and Supply Chain North America Live virtual conference. ALSC Live Think Tanks offer event delegates a unique opportunity to listen, watch and contribute to sector specific discussions lead by industry leaders and specialists. Click here to view all videos from the event on demand.

Watch more on-demand videos and content from the Automotive Logistics Spotlight series.