Watch: Delivering innovation at Volkswagen and Toyota’s service parts logistics
As service parts demand in the US recovers, OEMs like Volkswagen Group and Toyota are carefully monitoring shortages in parts supply and inventory, while accelerating new delivery channels, including ecommerce sales and direct customer deliveries. VW’s Anu Goel and Toyota’s Mike Schober share their views during Automotive Logistics and Supply Chain Live.
Featuring:
Mike Schober, vice-president parts supply operations, Toyota Motor North America
Anu Goel, executive vice-president group after sales and service, Volkswagen Group of America
Moderated by Christopher Ludwig, editor-in-chief, Automotive Logistics and Ultima Media
Learn how carmakers are reacting to new customer patterns in the wake of the pandemic, while adapting to long-term changes in part numbers, electrification and digital sales across North America.
Featuring:
Mike Schober, vice-president parts supply operations, Toyota Motor North America
Anu Goel, executive vice-president group after sales and service, Volkswagen Group of America
Moderated by Christopher Ludwig, editor-in-chief, Automotive Logistics and Ultima Media
