Watch: Volkswagen dealers want better vehicle logistics visibility
Ray Mikiciuk, senior vice-president of sales at Volkswagen Group of America, says vehicle ETA is a top priority for the OEM’s dealer body in the US – and that is changing how sales work with supply chain teams.
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Ray Mikiciuk explains that VW’s order pipeline is entirely full and that its dealer body is clamouring for more updates and visibility of vehicle orders to share with its customers. That is putting more pressure order-to-delivery processes, and leading to more frequent updates for vehicle ETAs at every stage of the supply chain.
