Stellantis’ five-year aftersales transformation evolves as customers demand parts faster Stellantis says its five-year transformation of global service parts and aftersales is running to schedule. But Anthony Fioritto II and James Parker Jr. describe a challenging second phase, in which customer urgency must be visible, forecasting part by part, and supply chains must adapt quickly when conditions diverge from the plan. Emily Uwemedimo
Stellantis charts an agile course for service parts and aftersales logistics overhaul Overseeing one of the industry’s largest service parts and aftersales networks, James Parker Jr. of Stellantis is leading a multi-year transformation that fuses technology, consolidation and flexible delivery models to meet rising customer and market demands. Emily Uwemedimo
