Daimler Truck Global Parts Center in Halberstadt fully operational

Daimler Truck's GPC opened in July 2025, delivering up to 300,000 parts ranging from small screws to complete truck cabs, from Halberstadt, Germany, to vehicle dealers in more than 170 countries. From the GPC, parts are shipped to 20 regional parts centres around the world, which in turn supply individual dealers across all global Mercedes-Benz Trucks markets.

According to Daimler Truck, around 2,600 Mercedes-Benz Trucks suppliers deliver their parts to the GPC and roughly 3,000 dealers around the globe keep replacement parts in stock to supply Mercedes-Benz Trucks customers.

A phased commissioning approach

Having completed a "gradual commissioning process", Daimler Truck has confirmed that the GPC is now fully operational. 

The first shipment left the GPC in November 2025 bound for Spain. The facility continued to supply parts to destinations across Europe, including France and Italy, and was serving most of the continent by February 2026.

In the following months, shipments began to leave the GPC bound for destinations further outside of Europe, including Brazil, South Africa and Indonesia. Daimler Truck transitioned the final markets and customers from its previous site in Germanheim to the new Halberstadt GPC in June this year and since then, the facility has been exclusively supplying the entire worldwide network with spare parts for Mercedes-Benz trucks.

Making Halberstadt "the heart of global aftersales logistics"

Daimler Truck noted that flexible and efficient spare parts logistics is an important success factor for Mercedes-Benz Trucks and its customers worldwide, with fast and comprehensive parts supply enabling vehicle fleets to maximise uptime and minimise downtime.

"The Global Parts Center is our key to satisfied customers; they are our top priority," said Andreas Spreter, head of the Daimler Truck Global Parts Center in Halberstadt. "A reliable and fast supply of replacement parts ensures that our customers’ trucks are on the road as much as possible."

Spreter noted that Daimler Truck will continue to work to "stabilise and optimise processes and systems" in order to continuously enhance the performance of parts logistics at the Halberstadt site.

Inside the warehouses

The GPC is comprised of two warehouses: a small parts warehouse and a high-bay warehouse. As part of the phased commissioning process, the small parts warehouse was commissioned first, followed by the high-bay warehouse.

The small parts storage area takes advantage of an AutoStore system – a fully automated AS/RS in which 56 robots operate on top of a grid stacked with 160,000 grey bins full of different small parts.

The AutoStore system allows multiple orders to be processed at once, delivering the necessary bins to employees as and when required. Through a self-optimisation process, the AS/RS ensures the most frequently requested parts remain at the upper levels of the grid so they can be accessed quicker and more efficiently.

All vehicle parts in the high-bay warehouse are equally available for immediate retrieval, but through a different process.

In this 10,000 sq. m warehouse with a 40m height, parts are stored in wire mesh containers that can be automatically transported to and retrieved from high-bay racking over two levels via electric floor conveyors (EFC).

According to Daimler Truck, a total of 70,000 wire mesh containers can be stored in the high-bay warehouse, making the most of the space available. The wire mesh container are transported to their respective storage positions by 21 stacker cranes throughout the warehouse.

Throughout the entire site, a dynamic storage management approach optimises warehouse space and processes. Rather than having fixed sorting and storage locations for parts, they are instead assigned by the system to a location, with the exact storage position of each part recorded in the GPC's logistics system.

Logistics company DP World manages the GPC's day-to-day operations on behalf of Daimler Truck, taking on responsibility for the execution of logistics processes in receiving goods as well as dispatch and in the parts warehouse. 

"Successfully delivering a major project of this scale while continuously optimising the associated processes is a demanding task," explained Jan Lohrengel, vice president of contract logistics for central Europe at DP World. "The close, trust-based collaboration with Daimler Truck is a key success factor in this regard."