Managing a dynamic global service parts network from Germersheim

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Mercedes-Benz is using new ergonomic working principles and the latest digital technology to automate processes at its global parts logistics centre in Germersheim. Machine learning and cloud computing are also being used to help with demand planning for the high volume of parts the facility receives and distributes daily

Mercedes-Benz has added a state-of-the-art service parts warehouse to its global spare parts logistics centre in Germersheim, Germany. Klaus Ziemsky, director of global parts operations and site manager at the centre, tells Marcus Williams about the latest automation technology being used there

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