Tag: aftermarket

Russia reveals plan to deal with counterfeit parts

Ford part 3: Supply chain upgrades

Ford is rolling out advanced global inventory and demand management tools in pursuit of greater efficiency in logistics and service

Ford part 4: The future of service

From engaging customers through FordPass to predicting their maintenance needs via Service Excellence 2.0, Ford is evolving its approach to the aftermarket

Ford part 1: Always looking ahead

In the first of a four-part feature, Christopher Ludwig talks to Ford Customer Service Division president Frederiek Toney (pictured) about changing times for logistics and providing global customer service

Volkswagen Depot Kassel part 3 : Saving space to grow

Volkswagen Depot Kassel part 2: Mitten in Europa

Volkswagen Depot Kassel part 1 : The beating heart of service parts