Stellantis charts an agile course for service parts and aftersales logistics overhaul Overseeing one of the industry’s largest service parts and aftersales networks, James Parker Jr. of Stellantis is leading a multi-year transformation that fuses technology, consolidation and flexible delivery models to meet rising customer and market demands. Emily Uwemedimo
Recent growth in Vietnam's manufacturing sector set to continue over the next decade Vietnam, one of the fastest developing automotive markets in south-east Asia, has a growing manufacturing base of foreign joint ventures and a homegrown EV industry. Marcus Williams
Watch: Stellantis’ James Parker Jr. on building a flexible, tech-driven global parts network As Stellantis transforms its global parts and service operations, James Parker Jr. explains how the carmaker is using automation, AI and new logistics models to gain agility, efficiency and customer focus. Automotive Logistics
Watch: Rivian's Dan Schwartz on providing an "Amazon-like experience" for EV service parts logistics Dan Schwartz, senior director, global distribution operations - commercial at Rivian, discusses how service parts logistics differ for EVs and ICE vehicles, as well as what distinguishes Rivian from traditional OEMs. Automotive Logistics
Stellantis to open automated Mopar PDC in Georgia The OEM is investing $41m in the Georgia PDC to support Mopar's long-term growth strategy. Marcus Williams
Ford part 4: The future of service From engaging customers through FordPass to predicting their maintenance needs via Service Excellence 2.0, Ford is evolving its approach to the aftermarket Christopher Ludwig
Ford part 1: Always looking ahead In the first of a four-part feature, Christopher Ludwig talks to Ford Customer Service Division president Frederiek Toney (pictured) about changing times for logistics and providing global customer service Christopher Ludwig
Ford part 3: Supply chain upgrades Ford is rolling out advanced global inventory and demand management tools in pursuit of greater efficiency in logistics and service Christopher Ludwig
