Why human-centred AI is the future of supply chain transformation
At ALSC Digital Strategies North America 2026, Jorge Liera, director of integrated supply chain, Americas at TE Connectivity, explains why successful AI adoption starts with people, how employee-led innovation is transforming supply chain operations, and why companies must focus on leading indicators to stay ahead of disruption.
Artificial intelligence may be transforming supply chains, but according to TE Connectivity, people remain at the centre of successful digital transformation.
Speaking on the Red Sofa at Automotive Logistics and Supply Chain Digital Strategies North America 2026, Jorge Liera, director of integrated supply chain, Americas at TE Connectivity, shared how the company is building a human-centred approach to AI, automation and supply chain innovation.
As a technology and innovation company, TE Connectivity is investing in digital tools that enhance decision-making, improve analytics and accelerate responses to customers. However, Liera argues that the greatest value comes not from the technology itself, but from empowering employees to become active participants in the transformation journey.
Liera explains why strong partnerships between supply chain and IT teams are essential for enabling experimentation and innovation, while creating environments where employees can develop their own tools, dashboards and AI-driven solutions.
The discussion also explores how organisations can balance operational performance with innovation, foster engagement across teams and measure success through leading indicators rather than lagging metrics.
Looking ahead, Liera believes the most successful companies will be those that democratise digital capabilities, enabling every business function to lead its own AI and transformation strategy rather than relying solely on centralised technology teams.
Key topics discussed:
- Human-centred AI and supply chain transformation
- Employee-led innovation and experimentation
- Building strong partnerships between supply chain and IT
- Using automation, analytics and dashboards to improve performance
- Creating space for teams to develop AI-enabled tools
- Measuring transformation through leading indicators
- The future of democratised AI across business functions
