“To manufacture trucks, we need carriers to deliver components and parts to our plants,” said Lori Heino-Royer, director of business innovation at Daimler Trucks North America. “Offering a customised app to our contracted carriers gives them first access to our spot business and improves critical points in our supply chain.”
DTNA will use a variation of an app which utilises data and machine-learning technology and was developed by Loadsmart, a technology company specialising in full truckload shipping. The companies created a customised version, available through mobile devices, which was piloted with a small group of DTNA’s carriers in Q4.
“It demonstrated dramatic improvements in the time to process a spot shipment – going from five hours to just 18 minutes on average. In addition, carriers received payments in two days instead of 30 days,” said the Portland, Oregon-based truckmaker.
Loadsmart’s CEO, Ricardo Salgado, added that DTNA’s participating fleet customers on average increased their spot loads by more than 50% and reduced acceptance, processing and delivery time on such shipments by more than 90%.