CategoryBoxes2020-10

Awarded to the finished vehicle logistics service network provider who has demonstrated the best overall partnership and services across all transport modes and operations across the North American network. In choosing finalists, judges will consider the overall value, quality and service proposition of finished vehicle logistics providers in their overall services and integrated partnership with customers throughout all or part of the past year.

Judges will consider all types of service, technology or equipment providers to vehicle logistics in North America. These can include but are not limited to:

  • IT, systems, technology, equipment providers or manufacturers which offer vehicle logistics services or products
  • Road, rail, marine, port and yard logistics service providers
  • Non-asset/asset-light 3PLs, lead logistics providers or brokers

Judges Criteria

Judges will assess the FVL Network Partner of the Year in considering the following criteria wherever applicable:

Ontime performance: How well providers matched or exceeded expectations in providing or contributing to overall vehicle logistics services ontime across entire networks across operations, including departures, arrivals, loading/unloading, handovers and transhipment, as well as updated, accurate ETA visibility

Damage prevention and safety: How well providers matched or exceeded expectations in providing or contributing to overall vehicle logistics services across the network that eliminate or mitigate damage, as well as ensuring safe, injury-free operations.

Innovation: How well providers matched or exceeded expectations in providing or contributing to innovations across the total vehicle logistics network, including but not limited to systems, visibility, processes, customer service, performance or sustainability

Customer service: How well providers matched or exceeded expectations in providing customer service, flexibility and responsiveness across the total vehicle logistics network

Value: How well providers matched or exceeded expectations in providing the best value-for-money proposition across the vehicle logistics network