CategoryBoxes2020-04

Awarded to the finished vehicle logistics marine-based provider who has consistently delivered integrated marine logistics and value-added services across OEM and customer networks to, from and within North America. In choosing finalists, judges will consider the overall value, quality and service proposition that marine-based partners offered throughout all or part of the past year.

Judges will consider all types of service, technology or equipment providers to marine-based vehicle logistics in North America, including but not limited to:

  • · Marine shipping providers offering deep-sea, short-sea, river or barge services

 Judges Criteria

Judges will assess the FVL Marine Service Provider of the Year in considering the following criteria:

Ontime performance: How well providers matched or exceeded expectations in providing ontime marine-based vehicle logistics services, departures, arrivals, loading/unloading, and transhipment, as well as updated, accurate ETA visibility

Damage prevention and safety: How well providers matched or exceeded expectations in providing low-damage marine-based vehicle logistics, as well as in ensuring safe, injury-free operations

Innovation: How well providers matched or exceeded expectations in providing innovations in marine-based vehicle logistics, including but not limited to systems, visibility, processes, customer service, performance or sustainability

Customer service: How well providers matched or exceeded expectations in providing customer service in marine-based vehicle logistics, including flexibility and responsiveness

Value: How well providers matched or exceeded in offering the best value-for-money proposition in marine-based vehicle logistics