Awarded to the finished vehicle logistics vehicle processing logistics provider who has consistently delivered integrated vehicle processing, including terminal, yard, storage and value-added services across OEM and customer networks within North America. In choosing finalists, judges will consider the overall value, quality and service proposition that vehicle processing partners offered throughout all or part of the past year.
Judges will consider vehicle processors and processing service providers in North America, whether at a single location, or across the wider network, including but not limited to:
- · Vehicle processors operating at one or more locations including plants, ports, rail or inland distribution yards
Judges Criteria
Judges will assess the FVL Vehicle Processing Service Provider of the Year in considering the following criteria:
Ontime performance: How well providers matched or exceeded expectations in providing ontime vehicle processing services, including efficiency of vehicle yard management, loading/unloading, handovers and post-production/accessory-installation services, as well as updated, accurate ETA visibility
Damage prevention and safety: How well providers matched or exceeded expectations in providing low-damage vehicle processing, as well as in ensuring safe, injury-free operations
Innovation: How well providers matched or exceeded expectations in providing innovations in vehicle processing, including but not limited to systems, visibility, processes, customer service, performance or sustainability
Customer service: How well providers matched or exceeded expectations in providing customer service in vehicle processing, including flexibility and responsiveness
Value: How well providers matched or exceeded in offering the best value-for-money proposition in vehicle processing
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