Fiat Chrysler Automobiles (FCA) has appointed Pietro Gorlier (left) as its chief operation officer for Components, replacing Eugenio Razelli who has chosen to leave the company. Gorlier will take up the new responsibilities at the end of June this year while retaining his role as president and CEO of Mopar Brand Service, Parts and Customer Care, a role he took up in 2009. In that position he is responsible for parts and services growth and delivery.
Mopar is FCA’s service, parts and customer-care brand, and distributes 280,000 parts and accessories a year.
Gorlier is also a member of the FCA Group Executive Council (GEC) as head of Parts & Service (Mopar).
He joined the company in 1989 as a market analyst at the Iveco truck division and has since held various positions in logistics, after sales and customer care.
He previously served as head of Network Development, Owned Dealerships and Customer Service organisations at FCA Italy and CNH Global.
In his new role he will report directly to FCA’s CEO, Sergio Marchionne.
Eugenio Razelli was appointed to the role of COO, Components and a member of the GEC in September 2011. He began his career at Fiat Auto and Zanussi going on to become CEO of Gilardini Industriale in 1983.
“We extend our sincere appreciation to Eugenio for his leadership and contribution to the organization,” said Sergio Marchionne
Fiat and Chrysler integrated their parts and aftermarket services under the Mopar brand back in 2012.