Volvo Cars North America has extended its contract with Ceva Logistics for customs brokerage services for a further two years. The agreement extends the initial one-year contract Volvo signed with Ceva in March 2014.
“The decision to extend our contract with Ceva for customs brokerage services was straightforward, based upon the outstanding customer service and commitment we have received,” said Jennifer Klees, customs manager of Volvo. “The team is dedicated not only to meeting KPIs – which is important – but also to continuous improvement of processes and ways to work together more efficiently.”
Kimberly Wakeman, Ceva’s senior director, Business Development, Customs Brokerage and Trade Services in North America added: “We use our regular KPI meetings with Volvo as a springboard to mutually discuss how to achieve additional efficiencies. We are gratified by Volvo’s recognition of the value provided to their customs brokerage operations, both through this contract extension and the opportunity to engage with them in additional services such as Canadian trans-border shipments, domestic parts distribution and other opportunities leveraging Ceva’s global network.”
Ceva provides its customs brokerage services to Volvo from its offices in Detroit, Michigan. The company said it had extensive customs brokerage resources in the US, including experienced and licenced brokers, as well as several hundred import professionals.
The US is Volvo’s biggest market for sales with more than 68,000 sold annually. The company currently imports all of its vehicles, including from China, but has recently announced that it is building a production facility in South Carolina near the port of Charleston. The plant is expected to be up and running in 2018.