All Carlisle & Co articles
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Service parts part 4: Skills and service providers
Have you changed your outsourcing strategy for service parts operations? As with other parts of the automotive supply chain, outsourcing strategies tend to vary by OEM, region and operation. Transport services, of course, remain outsourced, although some carmakers – such as Toyota on the west coast of the US or ...
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Service parts part 3: Aftermarket operations and network
20 years of change in automotive service parts logistics
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Service parts part 2: Next-generation service
Executives we spoke to… BMW GroupWolfgang Baumann, vice-president of parts logistics management, has been with the company since 1985 and spent most of his career in sales planning and commercial operations in Germany, before moving into his current role in service parts logistics in 2010. While he claims ...