CategoryBoxes2020-03

Awarded to the finished vehicle logistics rail-based provider who has consistently delivered integrated railroad logistics and value-added services across OEM and customer networks in North America. In choosing finalists, judges will consider the overall value, quality and service proposition that rail-based partners offered throughout all or part of the past year.

Judges will consider all types of service, technology or equipment providers to rail-based vehicle logistics in North America, including but not limited to:

  • · Class 1, regional, specialists or cross-border railroad providers

Judges Criteria

Judges will assess the FVL Railroad Service Provider of the Year in considering the following criteria:

Ontime performance: How well providers matched or exceeded expectations in providing ontime rail-based vehicle logistics services, including departures, arrivals, loading/unloading, switching or distribution yards, as well as updated, accurate ETA visibility

Damage prevention and safety: How well providers matched or exceeded expectations in providing low-damage rail-based vehicle logistics, as well as in ensuring safe, injury-free operations

Innovation: How well providers matched or exceeded expectations in providing innovations in rail-based vehicle logistics, including but not limited to systems, visibility, processes, customer service, performance or sustainability

Customer service: How well providers matched or exceeded expectations in providing customer service in rail-based vehicle logistics, including flexibility and responsiveness

Value: How well providers matched or exceeded in offering the best value-for-money proposition in rail-based vehicle logistics