In a fully outsourced three-year contract, commercial vehicle maker Komatsu Europe has set up a new emergency regional parts distribution centre (RPDC) with NYK Logistics near Lyons. The centre is part of Komatsu’s global plan to hit a 95 per cent next morning delivery target. “These RPDCs are emergency order depots…for the order lines where our distributor doesn’t hold the stock,” said Komatsu spokesman Ünal Aytan.
Located at NYK Logistics’ Parc des Chenes site in Saint Quentin Fallavier, it is the second RPDC Komatsu has established with the logistics provider, the first one being situated in Prague, Czech Republic, serving around ten Eastern European countries.
As with the Prague centre, NYK Logistics is handling inbound replenishment at Lyons from Komatsu Europe’s master parts distribution centre in Vilvoorde, Belgium. It is also handling storage, picking, packing and outbound movements to 75 dealerships in France.
Previously, the order-to-delivery time for such shipments could stretch into the following day but the company now guarantees that any order sent before 5 pm will be delivered by 8 am the next morning.
Discussing Komatsu’s choice of NYK Logistics, Aytan said: “It was a strategic decision to opt for NYK. We had picked NYK for our first RPDC in Prague and since collaboration went very well and they made the best service proposal for the France depot, it was a logical choice to opt for them.”
NYK’s Parc des Chenes site offers more than 100,000m2 of storage space, with 5,000m2 rented to Komatsu Europe.