Service parts logistics – Page 26
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FeatureEditor's note: virtually keeping up with customers
In many sectors, logistics is being transformed by e-commerce, with brands connecting more to the mobile customer, who in turn demands order fulfilment as fast as you can swipe a screen. The effect this is having across the general logistics market is pretty staggering as companies compete to manage last ...
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FeatureToyota part 4: Looking for the ‘holy grail’ of predictability
Toyota’s visibility across its parts and distribution centres works to the great benefit of dealers, but the carmaker’s challenge is ultimately to try and distinguish real demand from stock replenishment requestsToyota’s North American Parts Operations (NAPO)has built inventory visibility across its part centres and distribution centres, thanks partly to an ...
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FeatureToyota part 3: On time, any time, all of the time
Run with the precision of its famed production system, transport management forms the backbone of Toyota’s service parts distribution, with daily, multimodal services, and strong controls over expedited freight Toyota’s North American Parts Operations (NAPO) division manages a complex set of transport flows designed to allow for the latest possible ...
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FeatureToyota part 3: Reverse opportunities
Toyota is exploring options for integrating remanufactured and recycled parts into its logistics network.Along with dealer distribution, NAPO is responsible for reverse logistics for the return of packaging modules, as well as collecting dealer part returns. However, with the growth in hybrid vehicles, Neil Swartz and his team are moving ...
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FeatureToyota part 3: In-house quality applications
Toyota is using its in-house truck fleet for service parts distribution as a competitive advantage, while also trialling innovations including a new smartphone app for driversToyota is fairly unique in having its own in-house fleet of trucks for parts distribution. Toyota Quality Parts Express serves major routes out of the ...
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FeatureThe supply chain – a holistic approach
Now more than ever, businesses must improve the efficiency of their supply chain in order to maintain a competitive advantage. All too often companies target storage, handling and transport to reduce costs, but this is just the tip of the iceberg when aiming for a truly effective end-to-end supply chain. ...
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FeatureToyota part 2: A complex stock-in-trade
Toyota’s warehouse network and operations are strategic to maintaining the costs and efficiency of its spare parts deliveries, especially considering the scale, volume and diversity of parts and order lines that they handleThe volume moving in and out of Toyota’s huge main parts centres each day is simply dizzying: the ...
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FeatureToyota part 1: NAPO organisation and 'One Toyota'
Understanding how Toyota's service parts division in the US is organised, and looking to the implication of the carmaker's consolidation in TexasAs vice-president and general manager of Toyota’s North American Parts Operations, Neil Swartz (left) manages the full scope of the service parts and accessories supply chain across Toyota Motor ...
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FeatureToyota part 1: Cornerstone of a strong supply chain
Toyota’s unique ‘two-tier’ supply chain in North America is designed to smooth distribution and ensure fast, uninterrupted supply to dealers, distributors and export marketsThe view outside the Toyota parts centre in Ontario, 50 miles east of Los Angeles, is pure California. Palm trees line the road in either direction and ...
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FeatureAmerican vistas of the Toyota way: A report in five parts
As Toyota’s largest global market, maintaining a fast, reliable supply of service parts and accessories across North America is critical to the carmaker’s business model. Spare parts sales add incremental profit to dealers and to Toyota alike, while their availability is essential to the company’s brand promise, from supporting vehicle ...
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FeatureWeiss replaces Billiet in SCM role at Fiat Chrysler in Europe
Fiat Chrysler Automobiles (FCA) has confirmed that Peter Weiss (left), currently vice-president of International Operations, based in Detroit, will be moving to a new role in Europe, replacing Luc Billiet, head of supply chain management in the EMEA region at FCA.
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FeatureRecalls: whose responsibility is it anyway?
With voluntary automotive recalls on the rise, it begs the question of who should handle what across the supply chain, including logisticsThe automotive industry has a higher percentage of voluntary recalls and product notifications than any other industry. In the second quarter of 2014 it was 100% and every notification ...
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Partner ContentUPS study: what’s driving the automotive parts online shopper
UPS has released a new study to help understand when shoppers might purchase pats online
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FeatureA stronger grip on the market
A shift towards local production and increased near-sourcing is improving the tyremaker’s logistics and order management in one of its main growth territories, reports Anthony CoiaBased in Milan, Italy, Pirelli & C SpA is the world’s fifth largest tyre manufacturer, with 22 factories in 13 countries around the world. ...
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FeatureGlobal conference: velocity versus efficiency in spare parts
Consumers and customers are becoming an increasingly demanding bunch. Long gone are the days of customers waiting weeks for products – including service parts or aftermarket accessories for their vehicles. After all, if consumers can have next day delivery of anything from a pair of socks to a television from ...
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FeatureGuided by choices
In the push to improve productivity, manufacturers and logistics providers are looking to increase the use of AGVs in parts and material warehouses, although there are still questions about investment and flexibility. Automated Guided Vehicles (AGVs) are an increasingly common sight in the automotive industry, particularly in production plants, where ...
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FeatureKeystone Automotive Operations comes to Texas
North American aftermarket parts distributor, Keystone Automotive Operations, is moving to a 21,000-sq.m distribution centre in Flower Mound, near Dallas, Texas. The facility, which is being leased from Exeter Property Group and is located at the Lakeside Business District, is expected to be operational by the end of the year.The ...
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FeatureThe power of recall
Recalls and a carmaker's ability to carry them out efficiently can have an effect not just on public relations, but on the company’s bottom line and share price. LSPs are increasingly getting involved.In the late morning of April 10th 2014, the general manager of University Volkswagen Mazda, a car ...
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FeatureSupply chains: preventing a weak link
It is more important than ever for both manufacturers and suppliers to have greater resilience in their supply chains so not to fracture the growth in British automotive manufacturing.Increasing volatility and uncertainty in global supply chains can cause traditional supply chain management models to break down. Natural disasters, socio-political unrest, ...
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FeatureCorrection: UTi and Spain
On p38 of the April-June 2014 issue of Automotive Logistics, in an article on spare parts logistics, there is a mistaken reference to UTi Worldwide pulling out of Spain. This was an error. UTi is still very much active in Spain. Indeed, it is among the logistics provider's strongest markets ...